Prestige Stairlifts Cookies and Tracking Information

Introduction

At Prestige Stairlifts, we use cookies and similar tracking technologies to ensure our website works efficiently and to provide you with the best possible experience.

This page explains what cookies are, why Prestige Stairlifts use them, how you can control them, and the legal requirements for transparency.

What Are Cookies?

Cookies are small text files placed on your device when you visit Prestige Stairlifts and our website (https://www.prestigestairlifts.co.uk/).

They help our site remember information—such as your language settings or items in your cart—so that your experience is smoother and more personalised.

Why We Use Cookies

Prestige Stairlifts use cookies for several important reasons:

Enhancing User Experience:
Cookies help Prestige Stairlifts remember your preferences (for example, language, region, or settings) to provide you with a smooth, personalised experience.
Improving Website Performance:
By collecting aggregated data on site usage, cookies allow Prestige Stairlifts to monitor our website’s performance, identify technical issues, and optimise functionality.
Analysing Visitor Behavior:
Prestige Stairlifts use common analytics packages (for example, Google Analytics) to gather non‑identifying, aggregated data—such as session duration, page views, and navigation paths—to help us improve our content, design, and overall functionality.
Supporting Marketing Initiatives:
Some cookies enable us to track affiliate link performance on Prestige Stairlifts and display personalised offers, supporting our marketing efforts while respecting your privacy.

How We Use Cookies and Tracking Technologies

1. Essential and Functional Cookies

Purpose:
These cookies are necessary for the basic functionality of Prestige Stairlifts. They enable secure access, and smooth navigation, and help remember your core preferences.
Usage:
Without these cookies, Prestige Stairlifts may not work properly.

2. Analytics and Performance Cookies

Usage:
Cookies (such as those from Google Analytics) collect aggregated data about how visitors interact with Prestige Stairlifts. This includes information such as session duration, page views, and navigation paths. Prestige Stairlifts use this data to measure performance and improve our site’s usability.

3. Affiliate Cookies and Third‑Party Tracking

Affiliate Disclosures:
Prestige Stairlifts participate in affiliate marketing programs. When you click on affiliate links on our site, you may be redirected to external websites where affiliates may set their own cookies or use other tracking technologies.
Privacy:
Prestige Stairlifts do not collect or pass on any personally identifying information without your explicit permission. Once redirected, the external site’s privacy policy applies.

4. Other Tracking and External Services

External Scripts and Resources:
Our website uses external resources (such as Google Fonts, CDNs, jQuery, or Bootstrap) to enhance design and performance. These third parties may set their own cookies or track usage according to their privacy policies.
Structured Data & Preload Links:
We use structured data (JSON-LD) and preconnect/preload techniques to improve search engine visibility and page load times. While these methods do not set cookies directly, they may be linked to external services that do.

Legal Frameworks

Our cookie practices comply with various legal requirements. We disclose our practices in accordance with:

England:
Provides the overarching legal requirements for data processing and transparency.
UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:
Mandates clear disclosure of data collection practices, including cookie usage.
The Digital Services Act (or ‘DSA’) and Consumer Rights Act 2015:
Ensure that we disclose our cookie practices and honor your rights regarding personal data.
Jurisdiction:
Any disputes or regulatory issues are governed by East Sussex.

These laws require us to obtain your consent before placing non‑essential cookies on your device.

Cookie Table

Cookie Name	Purpose	Duration (as per 2 years)	Category
wpEmojiSettingsSupports	WordPress sets this cookie when a user interacts with emojis on a WordPress site. It helps determine if the user’s browser can display emojis properly.	session	Necessary
cookieyes-consent	CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.	1 year	Necessary
ytidb::LAST_RESULT_ENTRY_KEY	The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future.	Never Expires	Functional
_ga_*	Google Analytics sets this cookie to store and count page views.	1 year 1 month 4 days	Analytics
_ga	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.	1 year 1 month 4 days	Analytics
_gcl_au	Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.	3 months	Analytics
IDE	Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile.	1 year 24 days	Advertisement
test_cookie	doubleclick.net sets this cookie to determine if the user’s browser supports cookies.	session	Advertisement
YSC	Youtube sets this cookie to track the views of embedded videos on Youtube pages.	session	Advertisement
VISITOR_INFO1_LIVE	YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.	6 months	Advertisement
VISITOR_PRIVACY_METADATA	YouTube sets this cookie to store the user’s cookie consent state for the current domain.	6 months	Advertisement

Managing Your Cookies

You can control cookies on your device in two main ways:

Browser Settings:
Most browsers allow you to block or delete cookies. Please refer to your browser’s help documentation for specific instructions. Blocking cookies may affect the functionality of Prestige Stairlifts.
Cookie Consent Banner:
When you first visit our website (https://www.prestigestairlifts.co.uk/), you will see a cookie consent banner that allows you to accept or adjust your cookie preferences. You can update these choices at any time using our settings link: https://www.prestigestairlifts.co.uk/terms-conditions/.

Your Rights using Prestige Stairlifts

You have certain rights regarding your personal data under applicable laws, including:

Access: Request access to the personal data we hold about you.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restriction of Processing: Request that we limit the processing of your data.
Objection: Object to the processing of your data.
Data Portability: Request that we transfer your personal data to another organisation.

To exercise these rights, please contact us at privacy@prestigestairlifts.co.uk/.

Cookie Management FAQ

Q: What are cookies?
A: Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and track your activity.

Q: Why does Prestige Stairlifts use cookies?
A: We use cookies to:

Remember your preferences (such as language or region settings).
Improve website performance and functionality.
Analyse how users interact with our site using common analytics packages (like Google Analytics).
Support our affiliate and marketing initiatives by tracking affiliate performance and delivering personalised offers.

Q: What types of cookies are used on this website?
A: Our site uses several types of cookies:

Essential Cookies: Required for basic website functionality.
Performance & Analytics Cookies: Used to monitor site usage and improve our service.
Affiliate & Marketing Cookies: Track affiliate performance and help deliver personalised promotions.
Third‑Party Cookies: Set by external services (such as Google Fonts, CDNs, or analytics tools).

Q: How can I manage or block cookies?
A: You can manage cookies by:

Adjusting your browser settings to block or delete cookies.
Using the cookie consent banner on our website to customise your cookie preferences.

Q: Will blocking cookies affect my experience on Prestige Stairlifts?
A: Yes. Disabling cookies may impact the functionality of our website and result in a less personalised browsing experience.

Q: How do affiliate cookies work?
A: When you click on affiliate links on our site, you may be redirected to external sites where affiliate cookies are set. These cookies help track affiliate performance and personalise offers. Once you leave our site, the external site’s privacy policy applies.

Q: What if I have more questions about cookies or my privacy?
A: If you have additional questions or need further assistance, please contact us at privacy@prestigestairlifts.co.uk.

Q: How often is this information updated?
A: We review and update our cookie practices periodically to ensure compliance with legal requirements. Please check this page regularly for the latest information.

Cookie Policy