About Us
At Prestige Stairlifts, we are dedicated to providing high-quality, tailored stairlift solutions to help you regain independence and mobility in your home. While our history is rooted in a commitment to exceptional service, our focus remains firmly on our specialism in delivering reliable and safe stairlifts and maintaining an excellent reputation with our customers.
Established in East Sussex in 2006, today we have engineers working across the south east offering specialist stairlift services to customers in Kent, Surrey, Sussex and beyond.
Our Specialism
We specialise in the provision and installation of both new and reconditioned stairlifts, catering to a variety of needs and staircase configurations. Our expertise covers:
- Straight Stairlifts: For simple, straight staircases.
- Curved Stairlifts: Custom-designed to navigate turns and corners.
- External Stairlifts: Durable solutions for outdoor steps.
We believe in a personalised approach, offering complimentary home surveys to accurately assess your specific requirements and provide a tailored quote. Our services extend beyond installation by our Trading Standards approved engineers to include comprehensive maintenance, prompt repairs and even a free removal service for eligible products.
Our Commitment to Quality and Service
Customer satisfaction is at the heart of everything we do. We pride ourselves on offering professional, honest advice without the pressure of salespeople. This commitment to transparency and service is reflected in the trust our customers place in us.
We stand behind the quality of our products and work, offering a robust 2-year guarantee on new stairlifts, complete with 24/7 support for any potential faults. Reconditioned stairlifts come with a 12-month warranty, ensuring peace of mind.
Our Reputation
Our dedication to excellence has earned us recognition and a strong reputation within the industry and among our customers. We are proud to be:
- A Which? Trusted Trader, an endorsement of our commitment to quality and customer service.
- Highly recommended by our customers on Which? Trusted Traders, achieving a 100% recommendation rate from over 120 reviews and an average rating of 5.0 for customer service, quality, and value.
- 5 Star Rated on Google.
- Trading Standards Approved, demonstrating our adherence to the highest standards of trading practices.
- Accredited with the British Healthcare Trades Association (BHTA) and Checkatrade, further highlighting our credibility and reliability.
At Prestige Stairlifts, you can trust us to provide a safe, reliable, and comfortable stairlift solution backed by a reputation for outstanding service and customer satisfaction.
